Dave and his crew of Charlie, Jeff and Ed did an outstanding job on our basement. The craftsmanship was superb. From the design to the final inspection everything was first class. We especially appreciate them incorporating an antique barn door into our design. Great company, great people!

We hired Dave and his team to help finish our basement. We were very impressed with everyone’s professionalism and quality of work. They stuck to the timeframe that was laid out and were very respectful of our home throughout the process. We would not hesitate to hire Basement Builders of NY again for future projects and highly recommend them to others looking to have the same work done.

After interviewing 4 other companies, it was obvious that the Basement Builders of NY were our favorite. We had a tricky basement with columns that were not spread evenly. What we wanted was going to be hard to implement without messing with the foundation. Dave pulled a magical solution and voila! we had a detailed basement design. It was obvious that the team have been in business for a while and had solutions to many complex problems. The team that executed the job was top notch. They all paid attention to details, never minded our last minute changes and all became like part of the family. Dave always took our needs very seriously. You could tell he cared when he would call you at 10 pm suggesting a solution or a better idea. The design, implementation, and material used (electric, carpentry, finishing) were second to none. The knowledge in audiovisuals also was a plus as we did not have to hire a new contractor to design and build the theater room. This saved us a significant sum of money. In Summary, we could not be any happier. We would hire them again and again.

We hired Dave to finish our complete wreck of a basement and he did an amazing job! Everything from proposal to materials selection to ongoing work was done professionally, far exceeding my expectations. Dave responded to my requests for eco-friendly materials, including top-of-the-line wool carpet, with a friendly and personable attitude, and really made the lengthy process more tolerable. His entire crew of contractors were clean, professional and friendly. Honestly, I never thought the basement project would ever get done, but once the final inspection was complete, I realized it was completely worth it. I smile every time I go downstairs! Dave accommodated our low-ceiling areas as well as gave us a full bathroom, laundry room, bedroom with egress window and an entertainment space...adding nearly 1000 sq feet of living space that doesn't feel like a basement. Would we recommend Dave and Basement Builders of NY? Yes. A thousand times, yes.

From start to finish my basement project exceeded expectations. When the sump flooded after a lightening strike in Webster, you and Dick Roberts assured me you would take care of the soggy carpet and odor and bring the basement back to livable space for my grandchildren to play. That was done immediately, and Dick's loaner carpet enabled the kids to still go in the back basement to play ping pong. Care was taken to leave the carpet on the steps until replacement. Things I would not have thought about, you both knew what my immediate and longer term needs were. You did the work in increments -- each time well planned with good communication during the remodel of sump area, outside work, patching ceiling, painting (Charlie was quick, thorough, professional, helpful in laying out my shop vac filter so I could see it needed replacing, expert eye for painting), patching the walls, carpeting (Dick and his help delivers excellent workmanship), and recommending ideas and then listening and catching the gist easily and offering suggestions in a friendly and unhurried way, yet staying on task. You have a way of organization and thinking that is steady and consistently "safe" for the homeowner to know that their project is in capable hands. Your estimates were clear and fair. I would have you back for any future projects with no reservations. Thank you!

Dave Panzera and his team at Basement Builders of NY fixed up my basement and I believe the value they provided is unmatched here in western New York. Our house is 30 years old and was waterproofed and finished long before we bought it - and not very well. We had some minor water problems, and to get them under control I needed to rip out a few sections of drywall and insulation myself. Other contractors wanted to put a “band aid” fix in place. Dave helped me assess the situation and made some simple, down-to-earth recommendations based on what would be the right thing to do, I never felt like he was trying to “sell” me on anything. He explained in great detail what materials would be used, how the work would be done, and he answered all my questions. And, he worked out a plan for me in a budget that we could afford. Dave and his team handled everything the job needed - waterproofing, insulation, framing, electric, carpet, etc. Since the job was completed, our basement has been just a few degrees cooler than the upstairs, and the humidity has stayed right around 45% without having to use a dehumidifier. If you’re going to have work done on your basement, definitely consider Basement Builders of NY.

I wanted to thank you and your team for far exceeding our expectations on our basement remodel. From start to finish Dave and his team were extremely professional, friendly, helpful when needing assistance, prompt and above all provided outstanding work. The communication was also second to none on what we should be expecting and when we should be expecting it. There is a saying we have all heard before "you get what you pay for" and I strongly believe this. Dave was very fair in his pricing but now that the project is done, we are so happy we spent the money to do it right! The carpets, flooring, heating, lights, AV equipment and everything in between; Dave gave excellent recommendations without being pushy. I am proud to say, as much as we love being upstairs in our beautiful home, the basement is our new favorite. Friends, family and neighbors are in awe at the quality of work that Dave did and it goes without hesitation that I highly recommend looking into Basement Builders of NY if you are thinking of doing a basement remodel or any other home remodel.

Dave and his team just finished off our basement and we couldn't be happier with how everything turned out! With 2 young kids and a dog, we were a little nervous (at first) with how the construction process would go, but Basement Builders was very understanding and considerate with our family. With such an important investment in our house, we really took our time researching to find the best company for the job. As soon as we met Dave, the search was over. From the very first meeting, Dave took the time to understand what we really wanted and helped make our dream become a reality. Dave and his crew take a lot of pride in their work and the results speak for themselves. We want to thank you Dave for your incredible attention to detail and all the additional custom accents you personally recommended. Anyone who has visited us since the basement has been completed tell us it's the most amazing basement they have ever seen! Since completion, our family has been able to enjoy the basement every day. Thanks again for everything Basement Builders!

Basement Builders finished our full basement 8 years ago and it is still the best room in our house! Carolyn and I exercise in the basement most days of the week. Our two teenagers enjoy the basement as a comfortable place to watch their favorite TV shows, play video games, and hang out with friends. We've all had memorable parties in the basement--office parties, birthday parties, Halloween parties, and others. The bar area is an inviting place to congregate--as we had hoped. The adjacent open floor space is great for dancing and socializing (and running around for our toddler guests). Dave and his crew did a great job working out the floor plan with me and making it all come together so beautifully and functionally. Can't say enough good things about the result--from the stone work on a back wall, to the custom oak and marble top bar, the built-in shelving, the sleek lines of the soffits hiding overhead duct work, the recessed and wall sconce lighting w/ dimmer switches allowing us to adapt different parts of the room to any mood. Dave worked with us to modify plans a few times along the way; he was very responsive to our requests. We remain very pleased to have been a Basement Builder customer. We're happy now to invite Dave back to work on some new projects for us, including a new deck.

We chose Dave to remodel our basement because upon our first contact with him, he came extremely organized including information on all of the products he uses. He was extremely thorough with his description of what would be done both at our consultation and with the written estimate. He and his staff were very professional. Everything was completed on target just as he said. He responds quickly when contacted and was great about letting us know when workers would be here. We know that for future work that we will be using Dave's team again because our basement looks fantastic.